The website www.carpetfusion.com and its mobile application (collectively, the “Platforms”) are operated by Carpet Fusion India Pvt. Ltd., a company registered under the Companies Act, 1956, with its registered office at [Insert Address], India (“Carpet Fusion,” “we,” “us,” or “our”).

By accessing or using the Platforms, services, or products offered (“Products”), you (“you” or “your”) agree to these Terms of Use (“Terms”) and any applicable additional terms. If there is a conflict, additional terms will take precedence.

These Terms constitute an electronic record under the Information Technology Act, 2000, and do not require physical or digital signatures. Please read these Terms carefully before using the Platforms or availing of any services.

“Products” refer to carpets, rugs, and other home accessories available for purchase on the Platforms.

1. GENERAL

1.1. The terms and conditions for usage of the Platforms as set out herein (“Terms of Use”) specifically govern your access and use of the Platforms, which provide a forum for you to inter alia discover, select, and buy Products listed on the Platforms at the indicated price at any time, from the locations serviceable by us.

1.2. We may from time to time modify the Terms of Use governing your use of the Platforms. Every time you wish to use our Platforms, please check these Terms of Use to ensure that you understand the terms and conditions that apply at that time. We also reserve the right to change the format and the content of the Platforms or suspend their operation for support, maintenance, or updates at any time.

1.3. Your access, browsing, or use of the Platforms indicates your agreement to these Terms of Use, the Privacy Policy, and any other applicable policies or guidelines that may be updated from time to time (collectively, the “Agreement”).

1.4. We authorize you to view and access the Platforms solely for identifying Products, carrying out purchases, and processing returns and refunds in accordance with the Return and Refund Policy. This permission is limited, revocable, and subject to compliance with these Terms.

1.5. By accepting this Agreement, you affirm that you are 18 years of age or older and fully competent to enter into this Agreement and abide by its terms. If you are under 18 years of age, you confirm that you are using the Platforms under the supervision of your parent or legal guardian, who agrees to the terms of this Agreement. We reserve the right to deactivate accounts of users under 18 years who use the Platforms unsupervised.

2. REGISTRATION OF YOUR ACCOUNT

2.1. To purchase Products and/or avail of Services, you must register on the Platform. Registration is a one-time, free process.

2.2. You may register on Carpet Fusion by:

• Creating a Carpet Fusion Account: Provide the required details and complete the necessary forms. Upon verification, an account will be created for you.

• Using a Third-Party Account: Log in using credentials from a third-party platform (e.g., Google or Facebook) integrated with Carpet Fusion, subject to the third-party’s terms and conditions.

2.3. Registration is confirmed upon successful mobile or email OTP (One-Time Password) verification. You must log in to your account for placing orders.

2.4. You are solely responsible for maintaining the confidentiality of your account credentials and for any actions taken through your account.

2.5. You must:

• Inform us immediately of any unauthorized account access or security breaches.

• Log out after each session. Failure to comply may result in liability for any resulting loss or damage.

We reserve the right to refuse access, terminate accounts, or remove content without notice for violations of these Terms of Use.

3. COMMUNICATION AND UNSUBSCRIPTION

3.1. By accepting these Terms, you consent to receive updates, offers, and promotional communications via SMS, email, or other electronic means. This consent overrides any registration of your contact details on the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

3.2. You may opt-out of marketing communications at any time by following the instructions provided in such communications or through a consent manager on the Platforms.

4. DISCLAIMER OF WARRANTIES, INACCURACIES, OR ERRORS

4.1. While we strive to ensure the accuracy of all information on the Platforms, we do not guarantee its completeness or reliability.

4.2. Users must independently assess the suitability of any information provided. We are not liable for losses or damages arising from reliance on the information available on the Platforms or linked third-party sites.

4.3. Visual representations of Products are provided for reference only. Actual Products may vary in appearance due to differing factors, including screen settings or manufacturing differences.

4.4. The Platforms and Services are provided on an “as-is” and “where-is” basis without warranties of any kind. We disclaim all express, implied, or statutory warranties, including merchantability and fitness for a particular purpose.

5. AVAILABILITY AND ACCESSIBILITY OF THE PLATFORMS

5.1. We operate the Platforms from India and make no representation regarding the availability or appropriateness of the content for other locations. Users accessing the Platforms from outside India are responsible for compliance with local laws.

5.2. We reserve the right to monitor accounts to prevent fraudulent activity and may terminate suspicious accounts without liability or prior notice.

6. THIRD-PARTY INTERACTIONS

6.1. We are not responsible for transactions or interactions with third-party platforms linked to the Platforms. Such engagements are solely between you and the respective third parties.

7. COPYRIGHT AND TRADEMARKS

7.1. All content on the Platforms is protected by copyright laws. Users may not modify, copy, or use content for commercial purposes without prior permission.

7.2. All trademarks, including the Carpet Fusion name and logo, are owned by us and may not be used without authorization.

8. USER WARRANTIES AND RESTRICTIONS

8.1. Users agree to comply with all applicable laws and represent that all information provided is accurate and lawful.

8.2. Prohibited activities include:

• Reverse engineering or interfering with the Platforms.

• Introducing malicious software.

• Engaging in disruptive online behavior or using the Platforms unlawfully.